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Security and Fraud Protection
Cascade Bank is dedicated to protecting your confidential personal and business information. To learn how Cascade Bank protects you, as well as ways to protect yourself, please visit the following links.
Security Articles:
Pharming
Phishing
FBI fraud alert quiz
Identity theft
Credit and debit/ATM card fraud
Privacy protection
Internet banking security
Reporting fraudulent email
To help protect secure and sensitive information of our customers, please forward emails that appear suspicious and fraudulent to fraudunit@cascadebank.com
Credit or debit/ATM card fraud
Follow these steps to protect your cards:
Credit Cards
- Sign your card immediately
Credit cards are not valid until signed. Merchants will also be able to compare this signature to that on other identification to confirm validity.
- Always take your receipt
Never leave receipts at the checkout counter or gas pump. Destroy any duplicates or carbons.
Debit/ATM Cards
- Be aware of your surroundings at
an ATM
Take a look around. If you notice anything or anyone suspicious, leave the area and report the incident.
- Protect your information
Shield the keypad to keep others from seeing your PIN.
- Secure your cash and card
When you've finished your transaction, immediately put away your cash and card, keeping them out of plain sight.
If you have any questions, please call
(800) 326-8787, Monday–Friday 8:00 am–7:00 pm, Saturday 9:00 am–3:00 pm,
or email cascadebankonline@cascadebank.com.
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